Your privacy is our priority. This document clearly explains how bull999 collects, uses, stores, and protects your personal information as a user of our platform.
Six core principles that shape how we handle users' personal information.
All data transmitted between your device and bull999 servers is protected with SSL 256-bit encryption — the same technology used by leading banks in Malaysia to secure online transactions.
Bull999 has never and will never sell, rent, or disclose users' personal information to any third party for marketing or commercial purposes without your explicit consent.
You have the right to access, correct, or request deletion of your personal information at any time. This process can be initiated directly through your account settings or by contacting our support team.
Bull999 only collects information that is genuinely necessary to deliver our services safely and efficiently. We do not collect data that is irrelevant or unnecessary for platform operations.
User personal data is retained only for as long as necessary for the stated purpose or as required by law. After that period, data is securely deleted or anonymized.
In the event of any security incident affecting user data, bull999 is committed to notifying the relevant users within the timeframe required by applicable law.
This Privacy Policy outlines bull999's commitment to protecting the personal information of users who use our platform, website, and mobile application. This document applies to all registered users as well as general visitors accessing the bull999 platform.
By using the bull999 services, you acknowledge that you have read, understood, and agreed to this Privacy Policy. If you do not agree with any part of this document, please discontinue use of our platform and contact the support team if you require further clarification.
This Privacy Policy is to be read together with the bull999 Terms and Conditions. Any disputes relating to data privacy will be resolved in accordance with the policies set out in this document and the applicable data protection laws in Malaysia.
Bull999 collects users' personal information across several categories to enable us to provide services that are safe, efficient, and tailored to your needs.
We do not collect credit or debit card information directly. All payments are processed through licensed, integrated third-party payment gateways, which maintain their own privacy policies and security standards.
The personal information we collect is used solely for legitimate, stated purposes. bull999 does not use user data for any purpose beyond what is described in this document.
| Purpose of Use | Data Type | Legal Basis |
|---|---|---|
| Account verification and KYC | Identity, official documents | Legal requirement |
| Processing deposits and withdrawals | Banking and transaction information | Contract performance |
| User account management | Email, phone number | Contract performance |
| Fraud prevention and security | IP, activity logs | Legitimate interest |
| Customer Support | Communication records | Legitimate interest |
| Promotional notifications (with consent) | Email, phone number | User consent |
Bull999 does not sell, rent, or disclose users' personal information to third parties for marketing purposes. However, in certain limited situations, we may share user information with the following parties:
Bull999 works with carefully selected third-party service providers to support our platform operations, including payment service providers, server hosting providers, and identity verification service providers. All providers are required to meet privacy and data security standards equal to or higher than our own.
We may disclose user information to the relevant authorities when required by law, court order, or in the context of an investigation into suspected illegal activity. Such disclosures are solely to fulfil legal obligations and are not initiated by bull999.
In all cases of data sharing, bull999 will only disclose the minimum information required for the stated purpose. We never disclose passwords, PINs, or users' account security information to any party.
Bull999 continuously invests in the latest security infrastructure to protect user data from unauthorized access, modification, disclosure, or destruction. The following are the key security measures we have in place:
While we take all reasonable steps to protect your data, please note that no security system can guarantee absolute protection at all times. Users are also responsible for keeping their own account login credentials secure.
Bull999 uses cookies and similar tracking technologies to enhance the user experience on our platform. Cookies are small text files stored on your device when you visit our website.
You can control or delete cookies through your web browser settings at any time. However, disabling certain cookies may affect the functionality and user experience of the bull999 platform.
As a bull999 user, you have certain rights regarding your personal information that we process. We are committed to making it easy for you to exercise these rights.
Request a copy of all personal information we hold about you.
Correct any inaccurate or incomplete personal information in your account.
Request deletion of your personal data under certain permitted circumstances.
Restrict the processing of your data in certain situations pending resolution of an issue.
Receive a copy of your data in a machine-readable format for transfer.
Object to the processing of your data for direct marketing purposes at any time.
To exercise any of the above rights, contact the bull999 support team via in-app live chat or our official email. We will process your request within 30 business days.
Bull999 retains users' personal information only for as long as necessary to fulfill the purpose of collection or to comply with applicable legal requirements. The following are general guidelines for our data retention periods:
Once the retention period expires, data will be permanently deleted or anonymized so that it can no longer be linked to any individual.
The bull999 platform is strictly for adult users aged 18 and above. We do not knowingly collect, process, or store personal information from individuals under the age of 18.
If we discover that a child's personal information has been collected without our knowledge — whether through false registration or other means — we will take immediate action to delete that information and close the account. Parents or guardians who suspect their child has registered on our platform are encouraged to contact our support team immediately.
Bull999 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the technologies we use. Users will be notified of any significant changes via email or in-app notification before those changes take effect.
The date of the latest update is always displayed at the top of this page. We encourage you to check this page regularly to stay informed about how we protect your privacy.
Your continued use of the bull999 platform after any Privacy Policy changes are published will be considered your acceptance of those changes. If you disagree with the changes made, you have the right to close your account.
If you have any questions, concerns, or complaints about how bull999 handles your personal information, our privacy team is ready to help. We take every privacy inquiry seriously and are committed to responding within the stipulated timeframe.
You can reach the bull999 support team via:
When contacting us regarding privacy, please clearly state the nature of your request or concern so we can address it more quickly and accurately.
This Privacy Policy is the latest version, effective from January 2026. To read the full Terms and Conditions of our platform, please visit the page Terms and Conditions. For information on responsible gambling, please visit the page Responsible Gaming.
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